Privacy Policy

Last updated: 28 February 2026

Welcome to Aqitas (“Aqitas”, “we”, “our”, or “us”).
We are committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how Aqitas collects, uses, stores, and protects information when you visit aqitas.com, use our platform, or interact with our services.

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1. Who We Are

Aqitas provides data intelligence, analytics, and technology services designed to help organisations make informed decisions through connected insights and risk intelligence.

Data Controller:
Aqitas Limited
Brighton, East Sussex
United Kingdom

Email: [email protected]

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2. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website (aqitas.com)
• Customers and platform users
• Prospective customers and business contacts
• Individuals interacting with us via email, forms, or events

It does not apply to third-party websites linked from our services.

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3. Information We Collect

A. Information You Provide Directly

We may collect:

• Name
• Email address
• Company name
• Job title
• Phone number
• Messages or enquiries submitted via forms
• Account credentials (for platform users)

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B. Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Referring website
• Usage analytics data

This information helps us improve performance, security, and user experience.

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C. Platform & Service Data

When customers use Aqitas services, we may process operational or technical data provided by organisations. In these cases:

• The customer typically acts as Data Controller
• Aqitas acts as a Data Processor

Processing occurs strictly under contractual agreements.

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4. How We Use Your Information

We use personal data to:

• Provide and operate our services
• Respond to enquiries and support requests
• Manage customer accounts
• Improve website functionality and performance
• Maintain platform security and prevent fraud
• Send service-related communications
• Comply with legal and regulatory obligations

Where required, we rely on lawful bases under UK GDPR, including:

• Legitimate interests
• Contractual necessity
• Legal obligation
• Consent (where applicable)

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality
• Analyse usage and performance
• Improve user experience

You can control cookies through your browser settings.
A detailed explanation is available in our Cookie Policy.

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6. Sharing of Information

We do not sell personal data.

We may share information with:

• Trusted service providers (hosting, analytics, infrastructure)
• Professional advisors
• Regulatory authorities where legally required
• Business partners involved in delivering services

All third parties are required to maintain appropriate confidentiality and security safeguards.

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7. International Data Transfers

Where data is transferred outside the UK or EEA, Aqitas ensures appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Equivalent data protection measures

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8. Data Retention

We retain personal data only as long as necessary to:

• Provide services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes

Retention periods vary depending on the nature of the data and legal obligations.

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9. Data Security

Aqitas implements technical and organisational safeguards designed to protect data, including:

• Encryption in transit and at rest
• Access controls and authentication measures
• Continuous monitoring and logging
• Secure cloud infrastructure
• Regular security assessments

No system is completely secure, but we continuously improve our protections.

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10. Your Data Protection Rights

Under UK GDPR and EU GDPR, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, contact:
[email protected]

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11. Marketing Communications